What It Does: Online fashion shopping Platform
Staff Stats: 2,500 Employees (Sept 2021)
Financials : > US$40m
ZALORA is Asia’s leading online fashion, beauty, and lifestyle destination, part of the Global Fashion Group founded in 2012. As one of the region’s pioneers large-scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and Taiwan, enjoying over 50 million monthly visits.
With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products.
As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical services, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend.
ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback program. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature!
ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, which provides brand partners valuable insights, and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centers.
Putting the customers and brand partners at the center of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce. With the widest selection of fashion clothing you can possibly find, and outstanding services like lightning-fast shipping, cash on delivery, and free returns, ZALORA is the very definition of Singapore online shopping today!