Sprinklr began in Ragy Thomas‘ spare bedroom in his house in New Jersey, the USA on September 24th, 2009, and officially launched with its first customer on January 15th, 2010. New customers quickly signed up for the revolutionary new service, including Cisco, Microsoft, and Nike. They all loved the Sprinklr vision of a purpose-built platform for managing customer experiences on modern channels and were reassured by Sprinklr’s enterprise-class security, governance, and privacy.
Now, 10 years later, all those early adopters are still customers and Ragy remains CEO. Over the years a seasoned management team has joined Ragy, including experienced executives from companies such as Cisco, Procter & Gamble, Microsoft, Salesforce, BMC, and BazaarVoice.