Analyst CDD null

Responsibilities

• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes
• Provide credit documentation support for the deals flowing from Corporate & Institutional Banking (“CIB”), Commercial Banking (“CB”) and Business Banking (“BB”) client’s business sector in Insert Country
• Provide second level client support to resolve technical operating problems by conducting investigations, rectifying errors, including phone, email and on-site training and support
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
• Develop and maintain rapport with business stakeholders e.g. Transaction Banking (TB) Implementation Managers, Product managers, Relationship and client managers as well as GBS Hub teams (cross functional) for superior onboarding and ongoing support to all clients
• Adhere to first-time-right principles
• Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate
• Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO
• Perform all relevant onboarding processes
• Creation of CDD for New Clients & Review of CDD for Existing Clients and perform regulatory onboarding (e.g. FATCA, CRS) activities
• Respond and clear queries from Checkers / Specialists / Business CRM on a timely manner
• Work in partnership with all relevant stakeholders effectively within the end-to-end CDD process
• Troubleshoot difficult cases with the relevant stakeholders.  Proactively identify potential issues/ concerns and escalate to management for attention/ support.
• Generate daily / fortnightly / monthly reports for Senior Manager/ Business Head
• Scan, upload and correctly tag documents per global documentation standards
• Be the librarian & soft copy custodian for CDD related documents
• Perform credit documentation activities for the deals flowing from Corporate & Institutional Banking (“CIB”), Commercial Banking (“CB”) and Business Banking (“BB”)
• Ensure that the data sources used for the extraction of the return is correct
• Identify processing risks or inefficiencies and implement appropriate and effective changes
• To check and process withdrawal in Collateral Management System (CMS)
• Registration stamping and perfection of securities & CSM updates
• Manage non-complex implementations and standard maintenance requests end to end (i.e. those implementations without a TB Implementation Manager assigned)
• Log all Onboarding & Maintenance requests that flow through IMO in GEMS
• Perform /maintain oversight of recompilation controls around vasco tokens and documents
• Be the librarian & soft copy custodian for AO documents
• Perform relevant static data maintenance and offboarding activities including raising of SDM and offboarding requests in the system
• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit
• Ensure strong due diligence on document safekeeping and data confidentiality
• Ensure correctness of documentation prior to any dispensation from the Bank
• Display exemplary conduct and live by the Group’s Valued Behaviors and Code of Conduct.
• Embedding Here for good and the Group’s brand and valued behaviors in the Integrated Middle Office team
• Performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Requirements

• Meticulous; able to work quickly and accurately
• A team player with good interpersonal skills
• Strong drive to deliver
• Problem solver; looks for solutions and finds ways to progress despite blockages
• Ability to work independently and able to cope with pressures from tight deadlines
• Good writing and presenting skills in English